TERMS AND CONDITIONS
Last updated: 2026
- Nature of the Service
This platform operates as an intermediary service that facilitates the management of purchases, deliveries, and services within Colombia on behalf of clients located outside Colombia.
We do not manufacture or directly sell products. Our role is to coordinate and manage purchases from local businesses or service providers in Colombia according to the client’s request.
- Orders and Requests
Clients may request the purchase or delivery of products or services to recipients located in Colombia. The platform will make reasonable efforts to fulfill the request through trusted local providers.
- Payments
All payments are processed online before the service is executed. Once payment is confirmed, the management process will begin.
- Third-Party Providers
Products and services are provided by third-party vendors in Colombia. While we strive to work with reliable providers, we are not responsible for manufacturing defects or issues originating from third-party suppliers.
- Delivery
Delivery times may vary depending on the city, product availability, and local conditions.
- Refunds
Refunds may be issued only when the requested service cannot be completed.
- Limitation of Liability
The platform acts solely as a facilitator and coordinator between the client and local providers.
- Modifications
We reserve the right to modify these terms at any time without prior noti